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Problem

Skype & VoSKY have built a network of local communication specialists called "VoSKY Partners" who will work with and advise you on the best way to bring Skype to your business.

Solution

The Skype VoSKY Exchange will connect 4 Skype lines to your existing phone system via either the trunk or analogue extension ports of your PBX. A single PC connected to the internet will manage and log all your corporate Skype calls using the Exchange as its interface between Skype and your phone system.

Problem

The Skype VoSKY Exchange is Ideal for businesses that want to use Skype for sales, customer services or support. The Exchange will route multiple incoming Skype calls simultaneously and your staff will be able to answer and transfer these Skype calls throughout the office.

Solution

Sales: Add a free Skype Button to your website or promotional email and allow the Skype VoSKY Exchange to route the incoming calls to your internal sales team.There is no additional charge for either you or your customer as they are using Skype and so are you.

Customer Service: Click to call features such as a Skype Button or your own design can be used to give your customers free access to different departments within your company.Save money by enabling your staff to use Skype for dialing out via their standard telephones.

Support: Provide "free to call" international technical support functionality to your business directly from a website or email. Use a Skype button to give your customers free access to your support staff.

Problem

A major advantage of the Skype VoSKY Exchange is its seamless integration with existing PBX phone systems. You are able to preserve the investment in your existing phone systems while enjoying the cost savings and flexibility of Skype without a major change in equipment. Skype is the world's largest VoIP network with over 170 million users. With Exchange you can substantially reduce your communications costs due to FREE Skype to Skype calls and ultra-low SkypeOut rates. In addition, you can greatly improve your efficiency with more effective collaboration with customers and partners. Apply "Least Cost Routing" methodology at both a personal and technical level.

Solution

Use any phone to make a Skype call. Use SkypeOut whenever and wherever a Skype call is necessary. Allow your field and home based staff to call into your office via Skype. Let your receptionist answer and transfer an incoming landline call to a Skype ID with ease. Stop renting expensive 0800 and 0870 numbers and give your customers the ability to call you directly from your website for free.

Problem

The Skype VoSKY Exchange will open your business to the world. You can quickly create virtual offices by utilising SkypeIn and Skype Buttons on marketing and websites worldwide. Exchange allows you to receive & manage multiple incoming Skype calls from any location directly into your phone system.

Solution

Your call centre staff will be able to handle incoming international Skype calls with no additional training, and incoming calls will be logged for review so you can see who called you from where and when. When you need to call the customer back either use SkypeOut credit or use Skype to Skype direct from your telephone.

Problem

Install a Skype VoSKY Exchange at each of your branch offices worldwide and enable free Skype to Skype calling between them all. Pick up your desk phone and dial the receptionist or an extension at another office with no additional cost. Stay on the call as long as you like => it's free!!

Solution

The 2 Exchange units will act as a Skype bridge between the 2 sites without compromising other functionality such as SkypeOut or Click to call. Any of your staff can make an international office to office call to a colleague for free from any phone on either phone system.

Install a Skype VoSKY Exchange at each of your branch offices worldwide and enable free Skype to Skype calling between them all. Pick up your desk phone and dial the receptionist or an extension at another office with no additional cost.

Problem

There are 170 + Millions Skype users in the world so the chances are that some of your staff are using Skype for personal or corporate use already. The Skype VoSKY Exchange gives you the ability to control this use centrally and still allow your users the flexibility to make personal or company calls using Skype or SkypeOut.

Solution

The Exchange software logs all Skype calls that are made from your phone system and allows you to allocate credit to particular departments or restrict Skype use to certain people or times of the day.

Public and private Skype phone books can be created and PIN protected.Phone books can also be backed up and imported.

It works seamlessly with the Skype Control Panel so you have full control of your SkypeOut credit and through the Exchange interface you can enable or restrict its use.

Problem

Once the Skype VoSKY Exchange is installed any standard telephone connected to your phone system internally or remotely can make a Skype call. Just pick up the phone and press a preset number (8, for example), and the Exchange finds an open line. Since Exchange routes Skype calls through the office PBX, calls are now made and received through existing office phones.

Solution

Once the Skype VoSKY Exchange is installed any standard telephone connected to your phone system internally or remotely can make a Skype call.

Since Exchange routes Skype calls through the office PBX, calls are now made and received through existing office phones. Your mobile users can also dial into your phone system using their operators free domestic minutes call plan and then use VoSKY Exchange to dial out via SkypeOut or Skype to Skype.

Use the Exchange with IP based PBX phone systems to enable Least Cost Routing based Skype calling from any location.

Problem

Once installed any standard desk or mobile telephone connected to your phone system internally or remotely can make a Skype call. Just pick up the phone and press a preset number (8, for example), and the Exchange finds an open line. Since Exchange routes Skype calls through the office PBX, calls are now made and received through existing office phones.

Solution

Your home users can use Skype on their PC’s to stay in touch with the office or join internal conference calls.In any conference room just pick up the conference phone and dial the home users Skype speed dial directly.

Your mobile users can also dial into your phone system using their operators free domestic minutes call plan and then use VoSKY Exchange to dial out via SkypeOut or Skype to Skype.

Use the Exchange with IP based PBX phone systems to enable Least Cost Routing based Skype calling from any location.

After answering an incoming landline call your receptionist or staff can transfer that call to a pre defined Skype ID. This is ideal for a mobile workforce who may have Skype enabled WiFi Phones.

Problem

At last you can answer and then transfer any incoming landline call to any Skype ID with the Skype VoSKY Exchange. Alternatively you can answer an incoming Skype call and then transfer the call to another Skype ID.

Solution

This is ideal for a mobile workforce who may have Skype enabled WiFi Phones.

The same applies to any user on your phone system and any phone within that system. So you can answer, transfer, introduce and choose to accept or reject an incoming Skype call like you would any other type of call.

Problem

The Skype VoSKY Exchange allows you to make Skype the centre of your call routing. Once installed any mobile telephone connected to your phone system can make a Skype call to an extension in a remote office on the other side of the world.

Solution

Once installed any mobile telephone connected to your phone system can make a Skype call to an extension in a remote office on the other side of the world.

Your mobile users can also dial into your phone system using their operators free domestic minutes call plan and then use VoSKY Exchange to dial out via SkypeOut or Skype to Skype.

Use the Exchange with IP based PBX phone systems to enable Least Cost Routing based Skype calling from any location. By using the Skype VoSKY Exchange all your staff can stay in touch with the office at no additional charge.

Problem

The Skype VoSKY Exchange can forward an incoming Skype call to any domestic mobile telephone. Since Exchange routes Skype calls through the office PBX, calls are now made and received through existing office phone lines. So functionality such as call forwarding is available to your incoming Skype calls also.

Solution

Since Exchange routes Skype calls through the office PBX, calls are now made and received through existing office phone lines. So functionality such as call forwarding is available to your incoming Skype calls also.

Your mobile users can also dial into your phone system using their operators free domestic minutes call plan and then use VoSKY Exchange to dial out via SkypeOut or Skype to Skype.

Use the Exchange with IP based PBX phone systems to enable Least Cost Routing based Skype calling from any location. After answering an incoming landline call your receptionist or staff can transfer that call to a pre defined Skype ID. This is ideal for a mobile workforce who may have Skype enabled WiFi Phones.